1. Privacy Policy Overview
1.1 This Policy explains how we may process your information. This Policy may be amended or
updated from time to time, so please check it regularly for updates.
1.2 FlyWT.com (hereinafter referred to as "FlyWT", "us", "our" or "we"), provides travel-related services
and leisure activities ("Services") through its website ![]()
www.FlyWT.com ("Website") and Mobile
Applications (hereinafter collectively referred to as "Booking Platform").
1.3 This Privacy Policy applies to all information collected about you by FlyWT, regardless of how it is
collected or stored, and describes, among other things, the types of information collected about you
when you interact with the Services, how your information may be used, when your information may
be disclosed, how you can control the use and disclosure of your information, and how your
information is protected.
1.4 This Policy may be amended or updated from time to time to reflect changes in our practices
with respect to the Processing of your information, or changes in applicable law. We encourage you
to read this Policy carefully and to regularly check this page to review any changes we might make.
2. What Categories of Information We May Process
2.1 On your accessing the Booking Platform, we may process the following categories of
information about you, such as:
∙– Personal details: your username or login details; e-mail id; contact number(s);
∙– Booking information: This includes information about your travel, PNR details, bookings,
co-passengers, travel preferences, etc.
∙– Demographic information: gender; age/date of birth; nationality;
∙– Images / Camera: The libraries in the app use these permissions to allow users to save
and upload a profile image.
∙– Location information: location data that describes the precise geographic location of your
device ("Precise Location Data").
∙– Purchase and payment details: records of travel services purchases and prices; invoice
records; payment records; payment method; cardholder or account-holder name; payment
amount; and payment date.
∙– Other information that may be requested or gathered while you visit, access or use the
Booking Platform.
∙– We may also Process information about you from your use of our Services (e.g., the type of
device you are using, I.P address, the internet service provider, etc.)
2.2 We also collect other kinds of information from you or other sources, which we refer to as "Other
Information" in this Policy, which may include but is not limited to:
∙– Information about your use of the Services, such as usage data and statistical information,
which may be aggregated.
∙– Browsing history on the Booking Platform;
∙– Non-precise information about the approximate physical location (for example, at the city)
of a user’s computer or device derived from the IP address of such computer or device
("GeoIP Data").
∙– Device identification ("ID"), which is a distinctive number associated with a smartphone or
similar handheld device, but is different than a hardware serial number.
∙– Internet Protocol ("IP") address, which is a unique string of numbers automatically
assigned to your device whenever you access the Internet.
∙– Internet connection means, such internet service provider ("ISP"), mobile operator, WIFI
connection, service set identifier ("SSID"), International Mobile Subscriber Identity ("IMSI"),
and International Mobile Equipment Identity ("IMEI").
∙– Information collected through the use of cookies, eTags, Javascript, pixel tags, device ID
tracking, anonymous identifiers, and other technologies, including information collected
using such methods and technologies about (i) your visits to the Booking Platform and
engagement with, the Services, content, and ads on third party websites, applications,
platforms and other media channels ("Channels"), and (ii) your interaction with emails
including the content and ads therein (collectively, "Online Data").
∙– Device type, settings, and software used.
∙– Log files, which may include IP addresses, browser type, ISP referring/exit pages, operating
system,
∙– Web Beacons, which are electronic files that allow a website to count users who have
visited that page or to access certain cookies.
∙– Pixel Tags, also known as clear GIFs, beacons, spotlight tags, or web bugs, are a method
for passing information from the user’s computer to a third-party website.
∙– Local Shared Objects, such as Flash cookies, and Local Storage, such as HTML5.
∙– Mobile analytics to understand the functionality of our mobile applications and software
on your phone.
Under certain circumstances and depending on applicable law, some of this Other Information may
constitute Personal Information. Personal Information together with Other Information is hereinafter
referred to as "User Information".
"Personal Information" means information that is about any individual, or from which any individual
is directly or indirectly identifiable.
"Process", "Processing" or "Processed" means anything that is done with any Personal Information,
whether or not by automated means, such as collection, recording, organization, structuring, storage,
adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or
otherwise making available, alignment or combination, restriction, erasure or destruction.
3. Sensitive Personal Information
3.1 We do not collect or otherwise Process Personal Information about race, religion, sexual
orientation health, or any other information that may be deemed to be sensitive (collectively,
"Sensitive Personal Information") in the ordinary course of our business Where we need to Process
your Sensitive Personal Information for a legitimate purpose, we do so in accordance with applicable
law.
3.2 Children data: Services are not intended for the use of Children below the age of 18 years. For
availing the services on Booking Platform by the children below 18 years, parental consent will be
necessary. If you have shared any personal information of children under the age of 18 years, you
represent that you have the authority to do so and permit us to use the information in accordance
with this Privacy Policy.
4. How We Collect or Create Information
4.1 We may collect or obtain User Information about you: directly from you (e.g., when you visit our
Booking Platform); in the course of our relationship with you (e.ge, if you utilize travel services);
when you make your Personal Information public (e.g., if you make a public post about us on social
media); when you download, install or use any of our Services. We may also receive User Information
about you from third parties (e.g. our travel affiliate partners.) We may also create User Information
about you, such as records of your interactions with us. FlyWT is not responsible for Personal
Information you volunteer about yourself in public areas of the Services. This Policy does not cover
the practices of third parties who may provide information about you to FlyWT.
4.2 Creation of User Information. We may also create User Information about you, such as records of
your interactions with us and details of your travel history, for internal administrative purposes and
analysis. We may also combine the data you have provided to us with data obtained from third
parties such as social networks and other data collection entities.
5. Purposes for Which We May Process Your Information
We may Process User Information for the following purposes: providing the Services to you;
communicating with you; providing advertising to you on the Services and Channels; Lead
generation; analyzing your travel interest; observing user engagement and booking travel activities
across Services and Channels; conducting surveys; managing our IT systems i.e. identification and
mitigation of fraudulent activity; compliance with applicable law; and improving our Services
6. Direct Marketing
We may process your User Information to contact you via email, telephone, SMS , or other methods
of communication to provide you with information regarding our Services that may be of interest to
you. We may send information to you regarding our Services, travel offers; and upcoming promotions
that may be of interest to you, using the contact details that you have provided to us and always in
compliance with applicable law. If you do not wish to receive promotional communications from us,
you may unsubscribe or opt out by using the unsubscribe option provided in the communication or
check the option under the account settings and preferences section, or you can always write to us
at dpo@FlyWT.com.
7. Cookies, Similar Technologies and Online Behavioral
Advertising
7.1 We may Process your User Information by placing or reading Cookies or similar technologies on
the Services and Channels. For more information, please see our Cookie Policy. Certain tracking
technologies enable us to assign a unique identifier to you and relate information about your use of
the Services to Other Information about you, including your User Information for the purpose of
learning more about your travel preferences. We and our partners also use these technologies to
administer the Services; collect and store information such as user settings, andanonymous browser
identifiers; track user location; gather demographic information about our user base; visitor behavior,
etc. We use this information to get a more accurate picture of customer travel interest.
7.2 You can control the use of cookies at the individual browser level, but if you choose to disable
cookies, it may limit your use of certain features or functions on the Services. Please see our ![]()
Cookie
Policy for more information, including a more in-depth explanation of what cookies are, the different
types of cookies used on the Services, and how to change or delete them.
7.3 Online Data that we collect through cookies, is aggregated with the Other Information and data
we collect as described in this Privacy Policy and/or similar data collected by partners to create
groups of users and certain general-interest categories or segments that we have inferred based on
(a) demographic or interest data and GeoIP Data, (b) the pages you view and links you click when
viewing an email or using the Services and those of our partners, and/or (c) the search terms you
enter when using certain search services. We use this information to get a more accurate picture of
audience interests in order to provide travel updates we believe are more relevant to your interests.
We store page views, clicks, and search terms used for ad personalization targeting separately from
your Personal Information.
8. What is the Lawful Basis for Processing Personal
Information
We may process your User Information where: you have given your consent (this legal basis is only
used in relation to Processing that is entirely voluntary – it is not used for Processing that is
necessary or obligatory in any way); the Processing is necessary for a contract between you and us;
the Processing is required by applicable law; the Processing is necessary to protect the vital
interests of any individual; or where we have a valid legitimate interest in the Processing.
9. What Information We Disclose to Third Parties
9.1 We may disclose your User Information to other entities within the group companies, for
legitimate business purposes (including operating the Services and providing services to you), in
accordance with applicable laws.
In addition, we may disclose your User Information to:
∙– Any relevant third Party Service Providers such as an Airline, Hotel, or Activity Service
Provider/s who provide the end services;
∙– legal and regulatory authorities, upon request, or for the purposes of reporting any actual
or suspected breach of applicable law or regulation;
∙– outside professional advisors (such as accountants, auditors, or lawyers), subject to
binding contractual obligations of confidentiality;
∙– third-party Processors (such as analytic providers; data centers; etc.), located anywhere in
the world, subject to the requirements noted below in Section 9;
∙– any relevant party, law enforcement agency, or court, to the extent necessary for the
establishment, exercise, or defense of legal rights;
∙– any relevant party for the purposes of prevention, investigation, detection, or prosecution
of criminal offenses or the execution of criminal penalties, including safeguarding against
and the prevention of threats to public security;
∙– any relevant third party acquirer(s), in the event that we sell or transfer all or any relevant
portion of our business or assets (including in the event of a reorganization, dissolution, or
liquidation);
∙– to third parties whose practices are not covered by this Privacy Policy (e.g., third-party
providers of goods and services, marketing and advertising companies and agencies,
content publishers, and retailers).
9.2 When you use a co-branded service (a service operated with a partner of FlyWT) or register or
otherwise provide information on a co-branded site, you grant us permission to pass the collected
information back to that partner, which may include third-party service providers whose services are
embedded into and/or appear within the Services;
9.3 FlyWT may use third-party advertising service companies for online behavioral advertising
("OBA") or otherwise, and perform related services when you use our Services. Often, these third-
party advertising companies employ cookies and other technologies to measure the effectiveness of
the website, and app and to understand the booking behavior of the User. We also engage third-party
providers to assist with the segmentation of this data.
9.4 We may engage third-party providers to assist with the collection, storage, and segmentation of
Online Data, and the providers are required to maintain the confidentiality of this information. These
third-party providers may collect User Information from our Services for their own purposes,
including but not limited to monitoring fraud around the web.
9.5 We may share your User Information with our partners such as your name, email, or other
identifier. Our partners may also: (i) collect information directly from your device, such as your IP
address, device ID, advertising ID, and information about your browser or operating system; (ii)
combine User Information about you received from FlyWT with information about you from other
sites or services; and (iii) place or recognize a unique cookie on your browser. Our Booking Platform
may provide links to other websites or applications that may collect personal information about you.
We are not responsible for the privacy practices or the content of those linked websites.
10. International Transfers of Information
10.1 Because of the international nature of our business, we may need to transfer your User
Information with the FlyWT group companies, and to third parties as noted in Section 9 above, in
connection with the purposes set out in this Policy. For this reason, we may transfer your User
Information to other countries that may have different laws and data protection compliance
requirements to those that apply in the country in which you are located.
10.2 If you have a privacy-related complaint, concern, or question about FlyWT’s privacy practices,
subject line).
11. Data Security
11.1 We have implemented reasonable technical and organizational security measures to protect
your User Information. Please ensure that any Personal Information that you send to us is sent
securely.
11.2 In certain instances we may use Secure Sockets Layer encryption and/or transfer certain User
Information in a non-human readable format to provide protection. However, we cannot guarantee
there will not be a breach, and we are not responsible for any breach of security or for the actions of
any third parties.
11.3 Because the Internet is an open system, the transmission of information via the Internet is not
completely secure. Although we will implement reasonable measures to protect your information, we
cannot guarantee the security of your data transmitted to us using the Internet. Any such
transmission is at your own risk and you are responsible for ensuring that any Personal Information
that you send to us is sent securely.
12. Data Accuracy
We take every reasonable step to ensure that your User Information that we Process is accurate and,
where necessary, kept up to date, and any of your User Information that we Process that you inform
us of is inaccurate (having regard to the purposes for which they are Processed) is erased or
rectified.
13. Data Minimisation
We take every reasonable step to ensure that your User Information that we Process is limited to the
User Information reasonably necessary in connection with the purposes set out in this Policy or as
required to provide you services or access to the Services.
14. Data Retention
14.1 We take every reasonable step to ensure that your User Information is only retained as long as
they are needed. Online Data related to online behavioral advertising ("OBA") is kept by FlyWT for not
more than 365 days after which it will expire, subject to certain conditions. However, the 365-day
period may commence again if the same user subsequently visits or interacts with an ad, email,
Service, or Channel.
14.2 The criteria for determining the duration for which we will keep your User Information are as
follows: we will retain copies of your User Information in a form that permits identification only for as
long as is necessary in connection with the purposes set out in this Policy unless applicable law
requires a longer retention period. Unless there is a specific legal requirement for us to keep the
information, we plan to retain it for no longer than is necessary to fulfill a legitimate business need.
15. What Can I Do to Control My Information?
You can directly take steps to unsubscribe to the newsletters that you receive from us by
unsubscribing from them. Please allow fifteen to thirty business days for the change to take effect.
On some services, pertaining to transactional communication, you may continue to receive emails as
a part of the travel booking Service availed on the Booking Platform.
16. Consent
16.1 By visiting our Booking Platform or by providing your information, you consent to the collection,
use, storage, disclosure, and otherwise processing of your information (including sensitive personal
information) on the Booking Platform in accordance with this Privacy Policy. If you disclose to us
any personal information relating to other people, you represent that you have the authority to do so
and permit us to use the information in accordance with this Privacy Policy.
16.2 You, while providing your personal information over the Booking Platform or any partner
platforms or establishments, consent to us (including our other corporate entities, affiliates,
business partners, and other third parties) to contact you through SMS, instant messaging apps, call
and/or e-mail for the purposes specified in this Privacy Policy.
16.3 You have an option to withdraw your consent that you have already provided by writing to us at
information” in the subject line of your communication. We will verify such requests before acting on
our request. Please note, however, that withdrawal of consent will not be retroactive and will be in
accordance with the terms of this Privacy Policy, related terms of use, and applicable laws. In the
event you withdraw the consent given to us under this Privacy Policy, we reserve the right to restrict
or deny the provision of our services for which we consider such information to be necessary.
17. Terms of Use
17.1 FlyWT’s Terms of Use governs the use of Booking Policy and the Services provided by FlyWT.
For more information concerning your use of all services, please visit the Terms of Use. The Terms
of Use are incorporated by reference into this Privacy Policy.
17.2 We recommend that you review our Terms of Use regularly, in order to review any changes we
might make from time to time.
18. Contact Details
If you have any comments, questions, or concerns about any of the information in this Policy, or any
other issues relating to the Processing of User Information carried out by us, or on our behalf, please
contact:
ww.FlyWT.com
Contact Address: 6 Al-Bustan Street - Tahrir Square, Cairo, Egypt
WhatsApp number: 01005002565
19. How this Privacy Policy May Change
We may change this Privacy Policy from time to time, and all changes will be effective at the time we
post them. If we believe there is a significant change to this Privacy Policy or our data collection and
use practices, we will indicate on our Booking Platform that our Privacy Policy has changed prior to
the change becoming effective. The then-posted version of the Privacy Policy supersedes all prior
versions. Your continued access to or use of any of the Services shall be deemed your acceptance
of the Privacy Policy.
This Privacy Policy, including our ![]()
Term of use and ![]()
Cookie Policy applies to your use of our Services.